FAQs

Yes – Complementary breakfast is served to all guest for the duration of your stay (winter months only).

Huski Kitchen is located on the ground level and has a wide selection of on their menu.

No – Huski guests receive complimentary private oversnow transport upon arrival and departure.

Huski Apartments is located in the middle of the Falls Creek Village. We are approximately 400m to the Falls Express ski lift in Slalom Plaza which will take you to Cloud9 and the Ski Lesson meeting area.  We can be found on the Falls Creek Village map at location J4.  

We can also be found via Google Maps (3 Sitzmark St, Falls Creek, Victoria, 3699).

We can provide porta cots and highchairs free of charge for infants and must be requested upon booking.  Guests will need to provide their own linen for the porta cot such as sheets and blankets as required.

Unfortunately we cannot provide extra beds for adults or children beyond the maximum capacity of our rooms.  Each room has a set limit of beds and guests which cannot be exceeded.  

If you have made a booking and have not received the confirmation email with payment details, please contact the Huski Managers on 1300 652 260 or email: [email protected] 

• If a booking is cancelled 6 weeks prior to arrival, Huski will refund the full amount of the deposit received, less a cancellation fee of $50. Where a Visa Card or MasterCard was used to pay this deposit, the 2% transaction fee will also be withheld.
• If a booking is cancelled within 6 weeks prior to arrival, any amounts paid will be forfeited.
• If a booking is cancelled by either a Guest or Huski Apartments due to COVID-19 related circumstances, a full refund of any amounts paid towards the booking will be provided.
• If a booking is cancelled mid-stay by Huski Apartments due to COVID-19 related circumstances, a refund amount will be provided pro-rata based on the number of nights already completed at Huski Apartments.
• If a booking is cancelled by Huski Apartments due to COVID-19 related circumstances, Huski Apartments are not responsible for reimbursing any other costs outlaid by the Guest for the booking. These include, but is not limited to; Flights, Car hire, Ski equipment hire, lift tickets, transfers.  We strongly suggest you ensure your travel insurance policy covers these types of items.

There are a large range of ski hire outlets within Falls Creek.

For ski hire (closest to our building) we recommend:

   YOGIS SKI HIRE – www.yogisfalls.com.au

   CENTRAL SNOWSPORTS  www.fallscreek.centralsnowsports.com.au

By law, all vehicles driving to Victorian alpine resorts are required to carry snow chains (including 4WD’s). You can rent these at several outlets in Myrtleford, Bright and Mt Beauty along the way (although we do recommend calling ahead to check stock). With regular snow clearing you should only need to fit them if it snows heavily on the day you arrive or the night before. If you do need to fit chains there are designated bays to do this. Please ensure you obey all signage indicating fitting of chains. If you are unsure whether you need to fit chains check the live status in the snow report at fallscreek.com.au. You can also call Visitor Information on (03) 5758 1202, ask at the Resort Entry Ticket Box or check the status on the lit sign just beyond Bogong Village.

You can check-in: from 4PM

Please check-out: before 10AM

Due to strict COVID-19 cleaning procedures we are unable to accept guests checking into Huski Apartments until 4pm. Checkout will also strictly be 10am. Unfortunately, this also includes the storage of luggage which we will no longer be able to do. We thank you for your understanding and cooperation with these restrictions.

If you are arriving in to Falls Creek by coach or transfer, please plan your travel itinerary around the check in time of 4pm. Alternatively, please ensure you have plans in place for once you arrive at Falls Creek to occupy your time. Also be aware that strict social distancing practices will be monitored throughout the village, and many restaurants, cafes, and bars will have limited seating capacities.

Should you wish to arrive early and ski on the day of check in. Please park in the day parking area, go skiing, then after 4pm contact us for check-in information.

Unfortunately, we do not offer early check-in or late check out.

Should you wish to arrive early and ski on the day of check in. Please park in the day parking area, go skiing, then after 4pm contact us for check-in information.  Please consider factors such as bad weather and parking availability if you are arriving into Falls Creek early.

Please do not bring any pets (cats, dogs, etc.) to Falls Creek.

Whilst domestic animals like dogs and cats are treasured members of many families, in the alpine environment they present significant risks to wildlife and our native ecosystems. In addition to these environmental risks, domestic animals can present hygiene issues for the village and safety risks for people within the resort.

For these reasons cats, dogs, horses and other pets are not permitted in the resort. Controls and fines also apply under State Law when bringing pets into the surrounding Alpine National Park. You may wonder why you have seen dogs from time to time at Falls Creek? In certain circumstances Falls Creek residents are eligible to keep dogs in the resort with a permit issued by Falls Creek Resort Management.

Permits are only offered to qualified residents, employees or business owners and Permit holders are governed by the Falls Creek dog policy which places restrictions on when and where dogs are allowed and aims to minimise impacts on our native animals and ecosystems.

A 50% deposit is required within 14 days of making the booking.

The balance is due 30 days prior to the date of arrival.